Communicate with people accessing the service of the organisation

CHCCOM201C

Learning Outcomes:

This unit describes the knowledge and skills required by community services workers who may have limited contact with clients in terms of content and timing and operate under direct supervision.

On completion of this unit of competency, you will receive a Certificate of Participation and should be able to:

Communicate appropriately with clients of the organisation
Present a positive image of the service to the public

Expected Duration:

15 Hours

Delivery and Assessment:

This unit is offered, either by workshop or flexible distance learning and involves competency based assessment.

Communicate with people accessing the service of the organisation

Learning Outcomes:

Expected Duration:

Delivery and Assessment:

Cost: $175.00