Communicate with people accessing the service of the organisation

Communicate with people accessing the service of the organisation

CHCCOM201C

Learning Outcomes:

On completion of this unit of competency, you will receive a Certificate of Participation and should be able to:

1. Communicate appropriately with clients of the organisation
2. Present a positive image of the service to the public

Expected Duration:

Delivery and Assessment:

This unit is offered, either by workshop or flexible distance learning and involves competency based assessment.

Cost: $175.00

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